At Larana Style Shop, we believe in making your shopping experience as effortless and elegant as our romantic designs. Below you’ll find answers to our most frequently asked questions about our feminine collections, global delivery, and carefree returns.
About Our Products
What styles of dresses do you specialize in?
We specialize in romantic, feminine designs including our signature puff-sleeve dresses, flattering bodycon midis, and designer-inspired sundresses. Our collections feature ruched details, floral patterns, and transitional pieces perfect from brunch to evening.
How do I choose the right size?
Our sizing runs true to standard US sizing. For our fitted styles like bodycon midis, we recommend checking our detailed size charts. Many customers order multiple sizes to find their perfect fit – our hassle-free returns make this easy!
Are your dresses wrinkle-resistant for travel?
Yes! Each dress is carefully packaged in our signature wrinkle-free packaging, arriving ready to wear. We use premium materials that resist wrinkling, perfect for your next getaway or special occasion.
Ordering & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Can I modify or cancel my order after placing it?
We process orders quickly to get your romantic styles to you faster! If you need to modify or cancel, please email [email protected] within 2 hours of ordering and we’ll do our best to accommodate your request.
Do you offer gift wrapping or notes?
Absolutely! During checkout, you’ll find an option to add a personalized gift note. While we don’t currently offer gift wrapping, each dress arrives in our beautiful signature packaging.
Shipping & Delivery
What are my shipping options?
We offer two elegant delivery options:
– Express Shipping ($12.95 via DHL/FedEx): 10-15 business days after processing
– Free Standard Shipping (via EMS for orders over $50): 15-25 business days after processing
All orders are processed within 1-2 business days with care.
– Express Shipping ($12.95 via DHL/FedEx): 10-15 business days after processing
– Free Standard Shipping (via EMS for orders over $50): 15-25 business days after processing
All orders are processed within 1-2 business days with care.
Do you ship to my country?
We ship globally with just a few exceptions. Some Asian destinations and remote areas may have extended delivery times or restrictions. For specific information about your location, please email our customer care team at [email protected].
How can I track my order?
You’ll receive transparent tracking updates from carrier to closet! Once your order ships, we’ll email you with tracking information so you can follow your feminine styles on their journey to you.
Returns & Exchanges
What is your return policy?
We stand behind every ruched design and floral midi in our collection. If your purchase doesn’t spark instant confidence (though we’re sure it will!), you may return it within 15 days of delivery for a full refund. Items must be unworn with tags attached.
How do I initiate a return?
Simply email [email protected] with your order number and we’ll guide you through our effortless return process. Our customer care team is here to make returns as graceful as our designs.
Do you offer exchanges?
For the fastest service, we recommend placing a new order for the desired size or color and returning the original item under our 15-day return policy. This ensures you get your perfect piece without delay!
Still Have Questions?
Our customer care team is always here to help you find your dream dress. Contact us at [email protected] or write to us at:
5119 Marla Dr, Panama City, US 32404
Now that your questions are answered, why not explore our New Dresses collection? Your perfect romantic piece awaits!